Report a concern to The Joint Commission online at www.jointcommission.org, by fax 630-792-5636, or mail to:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
The State Department of Health and Mental Hygiene (DHMH) and the Behavioral Health Administration Compliance Section 410-402-8300.
We encourage patients and individuals to seek a resolution regarding concerns or disputes with your care team members. If a dispute or concern cannot be resolved in that manner, patients and individuals have the right to submit a complaint through this website using the forms found by clicking the buttons, below.
If you wish to contact Ashley’s Patient Advocate by phone for information about the process, you may call 800-799-HOPE (4673) and ask for the Patient Advocate.
For concerns or disputes about the Inpatient or Extended Care program:
For concerns or disputes about the Outpatient program: